Nevada runs a Children's Mobile Crisis Response Team that comes to any young person under 18 (or still in high school) experiencing a mental health crisis — at home, at school, or in the community — to stabilize the situation and connect the family to services. The team can be reached 24/7 at 702-486-7865 in the south or 775-688-1670 in the north, and 988 works statewide. Most children's coverage runs through Nevada Medicaid. This guide explains how the pieces fit together.
The information here comes from Nevada state sources — the Division of Public and Behavioral Health (DPBH) and the Division of Child and Family Services (DCFS), and the Division of Insurance — along with the state's protection and advocacy agency, all linked at the bottom.
If you need help right now
988 · The national Suicide and Crisis Lifeline, available statewide by call or text.
Children's Mobile Crisis Response Team · For any youth under 18 (or 18 and still in high school) in a mental health crisis. A team — a master's-level clinician plus a psychiatric caseworker — responds to stabilize and link to services. Call 702-486-7865 (south) or 775-688-1670 (north), 24/7.
Text HOME to 741741 · Crisis Text Line. The Trevor Project · 1-866-488-7386 for LGBTQ+ youth.
911 · For immediate physical danger or active medical emergency.
The Children's Mobile Crisis Response Team is built to keep a young person safely at home rather than defaulting to an emergency room — and it's the number worth saving in advance.
How Nevada's children's system is organized
- DPBH administers 988 and helps build the crisis system, including crisis stabilization centers and mobile crisis teams.
- DCFS Children's Mental Health provides mobile crisis, community-based therapy, medication management, day treatment, and wraparound care coordination in Clark and Washoe counties.
- Nevada Medicaid and Nevada Check Up (the state's CHIP) cover children's behavioral health.
- The Division of Insurance regulates private health plans and runs external review.
Children's mobile crisis and DCFS services
Nevada's Children's Mobile Crisis Response Team provides immediate, in-person crisis response and short-term intervention, with safety planning and linkage to ongoing care. Beyond crisis, DCFS Children's Mental Health offers community-based therapy, medication management, early-childhood day treatment, and wraparound care coordination for youth with more complex needs, primarily in the Las Vegas (Clark) and Reno (Washoe) regions. Ask DCFS or your Medicaid plan about wraparound if your teen has ongoing needs.
Nevada Medicaid and coverage
Most Nevada children get coverage through Nevada Medicaid or Nevada Check Up. Under the federal EPSDT benefit, children and adolescents under 21 are entitled to all medically necessary services to treat physical and mental health conditions; the standard is medical necessity, not a fixed cap. If a service is denied, you have the right to a plan appeal and a Medicaid fair hearing.
Residential treatment and what to verify
For youth who need 24-hour care, Nevada uses licensed residential and inpatient programs accessed through Medicaid or the public system for those who meet medical necessity. Before any placement:
- Confirm the program is state-licensed and that placement is being coordinated through Medicaid or the public system, which aims for the least restrictive appropriate option.
- Be cautious about out-of-state placements. Families are sometimes steered toward out-of-state residential or wilderness programs Nevada would not license. Hartley's investigative cluster explains why that pattern deserves skepticism.
- Ask about restraint and seclusion, staffing, and discharge planning — and get the answers in writing.
Insurance and parity
For privately insured families, mental health and substance use coverage is protected by the federal Mental Health Parity and Addiction Equity Act, which requires plans to apply no more restrictive rules to behavioral health care than to medical care — and Nevada's Division of Insurance has been active in identifying parity problems among carriers. When a state-regulated plan denies care, the Division of Insurance provides an external review by an independent third party, generally completed within about 15 days.
For self-funded ERISA (large-employer) plans, the federal external review process and complaints to the U.S. Department of Labor apply instead. In every case, get the denial in writing with the specific criteria used, and ask your teen's clinician to document medical necessity.
School-based mental health resources
School counselors and social workers are usually a family's fastest entry point for evaluations, 504 plans, and IEP processes when a teen's mental health is affecting school. Nevada's large districts — Clark County (Las Vegas), one of the largest in the country, and Washoe County (Reno) — have invested in school counseling and safe-school programs, and the Children's Mobile Crisis Response Team can respond to a crisis at school. If your teen is struggling academically because of anxiety, depression, or another condition, start with the school counselor and ask specifically about evaluation timelines.
Other Nevada-specific resources
Children's Mobile Crisis Response Team
Immediate, in-person crisis response for any youth under 18 (or 18 and still in high school), 24/7. South: 702-486-7865. North: 775-688-1670.
Nevada Disability Advocacy & Law Center
Nevada's federally designated protection and advocacy agency. Free advocacy for people with disabilities, including disputes over behavioral health coverage and special education rights.
NAMI Nevada
The Nevada organization of the National Alliance on Mental Illness. Education, family support groups, and local affiliates statewide; the national NAMI HelpLine provides information and referrals.
Nevada Division of Insurance
Where to raise complaints and pursue an external review when a state-regulated insurer denies behavioral health care.
Nevada DCFS — Children's Mental Health
The state's central source for children's behavioral health services, mobile crisis, and wraparound care coordination.
What this guide doesn't cover (yet)
- Regional resource pages for Las Vegas, Reno, and rural Nevada
- A directory of crisis stabilization centers and DCFS services
- A closer look at wraparound care coordination for youth with complex needs
- How Nevada authorizes and oversees residential treatment
- Nevada's adolescent substance use treatment landscape
If something here is wrong or out of date, please tell us.
Sources
- Nevada Division of Public and Behavioral Health, "Nevada's Crisis Response System," dpbh.nv.gov
- Nevada Division of Child and Family Services, "Children's Mental Health," dcfs.nv.gov
- Nevada DCFS, Children's Mobile Crisis Response Team, dcfs.nv.gov
- Nevada Division of Insurance, file a complaint and external review, doi.nv.gov
- Nevada Disability Advocacy & Law Center, Nevada protection and advocacy agency, ndalc.org
- Federal Mental Health Parity and Addiction Equity Act of 2008 (MHPAEA).