In crisis? Call or text 988 · Text HOME to 741741 · For LGBTQ+ youth, The Trevor Project
Crisis / Reference

What actually happens when you reach out.

Most people who haven't called a crisis line before are nervous about what will happen. Here's the honest walkthrough.

A note from the editor

This page is a reference. It is not a substitute for calling. If you are in crisis right now, please call or text 988, text HOME to 741741, or call the Trevor Project at 1-866-488-7386. You do not need to read this page first.

The fear of calling a crisis line is rarely about the help itself. It's about what happens to you when you ask for help. Will the police show up? Will my parents find out? Will I lose autonomy over my own situation?

This page covers what actually happens. The honest version.

Hartley's full reference article on calling 988 — including the answers to the most common questions teens and parents send us — is being prepared for clinical review. Until that article is live, the resources below cover what most readers most need to know.

Reference

Where to learn more

Until the full Hartley reference is live, the official 988 site and the resources below cover what to expect.